Welcome to elhok.com ("Elhok", "we", "us", or "our").
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have. We use simple and clear language so it is easy to read and understand.
1. Information We Collect
We may collect the following types of information:
Personal Information
This is information that can identify you, such as:
- Your name
- Email address
- Phone number
- Billing or payment details (if you make a purchase)
- Account information (if you sign up)
Non-Personal Information
This information does not directly identify you. It may include:
- IP address
- Browser type
- Device type
- Pages you visit
- Date and time of your visit
- General location (such as country or city)
2. How We Collect Information
We collect information when you:
- Visit our website
- Create an account
- Fill out a form
- Contact us
- Use our services
- Make a purchase
Some information is collected automatically using cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Create and manage your account
- Process payments and orders
- Respond to your questions or support requests
- Send important updates or service messages
- Improve website performance and user experience
- Keep our website secure
- Follow legal requirements
We only use your information when we have a valid reason to do so.
4. Cookies
Cookies are small text files stored on your device.
We use cookies to:
- Remember your settings and preferences
- Keep you logged in
- Understand how visitors use our website
- Improve security and performance
You can control or disable cookies in your browser settings. If you disable cookies, some parts of the website may not work properly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary:
- With trusted service providers (such as payment processors, hosting providers, or email services)
- If required by law, court order, or legal request
- To protect our rights, property, or safety
All service providers must protect your information and use it only for approved purposes.
6. How We Protect Your Information
We take reasonable steps to keep your information safe, including:
- Secure servers and systems
- Encryption for sensitive information
- Password protection
- Limited access to personal data
However, no website or online system is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
7. Data Retention
We keep your personal information only as long as necessary to provide our services, follow the law, or resolve disputes. When we no longer need your information, we delete or securely store it.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct incorrect information
- Request deletion of your data
- Withdraw consent where allowed
- Unsubscribe from marketing emails
To exercise any of these rights, please contact us.
9. Children’s Privacy
Elhok is not intended for children under 16 years old. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it as soon as possible.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. We recommend reading their privacy policies before sharing your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page regularly.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Website: https://elhok.com